Help Center

Help Center

Frequently Asked Questions

When is my order shipped?

Can you ship my order at a later time I decide?

How long does the delivery take?

Is there free-shiping option?

I entered a wrong shipping address. What should I do?

I already placed an order but want to add more. What should I do?

What kind of woods are you using in your products?

What do you use for coating?

What are your payment options?

Can I cancel an order I already placed?

Can I use my discount codes together.

I cannot use discount code. What should I do?

Do you accept product returns?

How should I care about my products?

Do you accept institutional orders?

Do you accept bulk order?

Do you ship worldwide?

How much is the shipping cost?